Terms of service

OVERVIEW
Welcome to Aura Defence! The terms 'we', 'us', and 'our' refer to Aura Defence. Aura Defence operates this store and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a personalized shopping experience (the 'Services'). Aura Defence is powered by Shopify, enabling us to provide the Services to you.

The terms and conditions below, including all policies referenced herein (the 'Terms of Service' or 'Terms'), outline your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information regarding your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.

ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age under the laws of the state or province in which you reside and that you have given us permission to allow any minor family members to use the Services on devices you own, purchase, or manage.
To use the Services—including visiting or browsing our online stores or purchasing products or services offered by us—we may ask you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you possess all necessary rights to provide this information. You are solely responsible for maintaining the security of your account login credentials and for all activity occurring within your account. You may not transfer, sell, assign, or license your account to anyone else.

ARTICLE 2 - OUR PRODUCTS
We strive to provide the most accurate descriptions possible of our products and services in our online stores. However, please note that product colors and appearance may differ from how they are displayed on your screen. This depends on the type of device used to access the store, as well as the device's settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the images or descriptions in our online store.
All product descriptions are subject to change at our sole discretion and without prior notice. We reserve the right to discontinue the sale of any product at any time and may limit the quantities offered per person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. Aura Defence reserves the right to accept or reject your order at its sole discretion, for any reason. Your order is only accepted once Aura Defence has confirmed it. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it. Aura Defence may not be able to honor a cancellation request once your order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting you via the email address, billing address, and/or phone number provided during the ordering process.
You may only return or exchange purchases in accordance with our refund policy [LINK].
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price in effect at the time you place your order. This price is stated in the confirmation email you receive after placing your order. Unless expressly stated otherwise, the listed prices exclude taxes, shipping costs, handling fees, customs duties, and import duties.
Prices displayed in our online stores may differ from prices in physical stores, or in online stores or other shops operated by third parties. We may from time to time offer promotions for offer Services that may affect pricing and are subject to terms and conditions separate from these Terms. In the event of a discrepancy between the terms of a promotion and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and credit card expiration dates, in the event of any changes, so that we may complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is accurate, correct, and complete; (ii) you are authorized to use the credit card for purchases; (iii) your charges will be approved by the credit card company; and (iv) you will pay the charges incurred at the displayed prices, including shipping costs, handling fees, and all applicable taxes, where applicable.

ARTICLE 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All stated delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs clearance, or events beyond our control. Once we have handed the products over to the carrier, ownership and the risk of loss pass to you. ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection, and arrangement, are the property of Aura Defence, its affiliates, or licensors, and are protected by patent, copyright, and intellectual property laws in the United States and other countries.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material within the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property of Aura Defence, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Aura Defence.
Aura Defence’s names, logos, product names, service names, design elements, and slogans are trademarks of Aura Defence or its affiliates or licensors. You may not use such trademarks without Aura Defence’s prior written consent. Shopify’s name, logo, product names, service names, design elements, and slogans are trademarks of Shopify. All other names, logos, product names, service names, design elements, and slogans within the Services are trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may be granted access to third-party tools provided as part of the Services. We do not monitor these tools, nor do we have any control over or input into them.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s).
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.

ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites offered or managed by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you wish to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your visit to third-party websites, or to your purchase or use of products, services, resources, or content on third-party websites. Please carefully review the third party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This article accurately describes Shopify's relationship with your store and must not be removed or modified.]
Aura Defence uses Shopify to provide the Services to you. However, all sales and purchases made in our store are handled directly with Aura Defence. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Aura Defence, including injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities that may arise from or relate to your purchases from and transactions with Aura Defence.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read the applicable Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your own, to enable them to provide services to you. Please read our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as 'Feedback'), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may exercise our rights under this license to, for example, operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that (i) you own all Feedback or hold all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation, now or in the future, to (1) maintain the confidentiality of your Feedback; (2) provide compensation for your Feedback; or (3) respond to your Feedback. We may—but are not obligated to—monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, nor will it contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We